Repeat Prescriptions

Patients who need to take medicines regularly will usually be asked to use the repeat prescription slip. Please use this slip as it helps to make prescribing easier.

When you need a repeat prescription, put your slip in the box in reception or post it to the surgery enclosing a stamped/addressed envelope if you wish us to post it back to you. 

You may also request repeat prescriptions by fax on 01268 417 502 (Langdon Hills) or 01268 559805 (Southview Park)  or online via the link at the top of this page – please visit the surgery to request your username and password in person.

Please note for safety reasons, we do not accept repeat prescription requests over the telephone.

Please give at least 48 hours notice (please note: this does not include Saturdays/Sundays). After this time the prescription can be collected from the surgery or direct from a pharmacy of your choice. Please refrain from requesting a prescription more than one week in advance except in exceptional circumstances (such as holidays) when the reason should be written on the request slip.  

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Non Repeat Medication

Please be aware that medication that is not on your repeat prescription, will take longer to be issued. Please give at least 72 hours (3 working days) notice. This does not include Saturday, Sunday or bank holidays.

Even though you may take regular medication this does not always mean that it is on your repeat list.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.